Video Testimonials: Get Your Best Customers to Tell Your Story

Stand out from your competition and let your potential customers see and hear your customers sing your praises!

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Your Greatest Success Stories Told by Your Best Customers

Customer testimonial videos are one of the best ways to establish trust, engage prospects, and drive more sales.

Video testimonials are one of the most powerful persuasion tools in marketing.

Seeing and hearing your happy customers share their experiences and leveraging those videos on your website or social media is one of the best ways to build your reputation and close more business. We help companies use video marketing without expensive or complicated software – and produce professional videos from any device.

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The Easiest Way to Collect Video Testimonials

With a few simple clicks your customers can leave you video testimonials from any device.

Did you know that 2 out of 3 people say they’d be more likely to make a purchase after watching a customer video testimonial demonstrating how a business, product or service had helped another person like them?

Video Testimonials

Let your customers do the talking – on video! Video testimonials are a huge factor in consumer buying decisions.

If you’re only using text testimonials on your website, you’re missing out on the power of seeing a real person share their experience in a video testimonial. Customer testimonial videos allow your clients to share the problem they faced with and how your company provided a solution. The Tribe Video platform provides a library of great questions to ask or you can write your own.

Video testimonial videos are a powerful marketing tool. They check all the boxes that you need for great marketing: they tell a story, make an emotional connection, show the benefits of your product or service, and answer potential customers’ questions.

Video Testimonial Features

Direct YouTube Integration
Upload videos directly from your dashboard.
Custom Video Opener / Animated Logo
Customize your videos with animated openers
Custom Call-to-Action Graphics
Add a customized CTA graphic at the end of videos
Manage Videos from Dashboard
Track the progress of videos from the dashboard
Add Music to Videos
Choose your favorite music from our library
Record or Upload from Any Device
Create professional looking videos from any device
Add On-Screen Instructions
Use pre-built suggestions or create your own prompts
Record…and Rerecord till It’s Right!
Record, preview and rerecord any video until it’s perfect
Download Video in MP4 or Raw
Final edited videos can be downloaded in MP4 or Raw
Redirect Users after Testimonials
Automatically redirect users to any page (Thank you, Coupon, etc.)
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Video Testimonials +FAQ’s

What is a video testimonial?

In short, a video testimonial is a video of a customer or client praising a company. In most cases, they talk about how that company’s product or service has helped them solve a problem. They might discuss who they are, how they use the product or service, and what they like about the company.

Why should I use video testimonials?

It’s one thing to run an ad that emphasizes the features of your product or service. It’s another to let people see how that product or service improves real customers’ lives. In an age when consumers aren’t very trusting of companies, hearing from fellow consumers makes a big difference.

How do people leave video testimonials?

There are two ways users can leave video testimonials:

  1. You can email a request with instructions directly from the Tribe Video platform
  2. Send users a link to your dedicated testimonial capture URL.

How long can the videos be?

Customer testimonials videos 50 seconds – or less. The Tribe Video platform counts down on the screen so users know how much time they have remaining.

Where can I use my video testimonials?

Video testimonials are a great way to share how your product or service helps other people or companies. You can post testimonial videos on LinkedIn, Facebook, YouTube and other platforms – including your blog and website. Often dedicated testimonial page are created on clients’ websites.

What makes a great video testimonial?

Great video testimonials aren’t scripted. It’s real people sharing their real experiences about you and your company. Great videos are:

  • Authentic, with personal details
  • Natural responses (No scripts!)
  • Not overly promotional (It’s about your customer!)
  • Clear problem/solution narrative
  • Customers with confidence

From the Blog

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Why Use Video Testimonials?

If written testimonials and reviews are impressive, video testimonials will supercharge your marketing efforts! Video marketing is one of the most powerful tools in your marketing toolkit, and leveraging video testimonials on your website and social media is one of the most effective ways to build trust and establish yourself as a trustworthy business to potential clients. Here are just a few reasons why video customer testimonials are so valuable:

  • Video Connects Emotionally
  • Higher Retention than Text
  • Users Prefer Video Content
  • Video Content Gets Shared
  • Search Engines Love Video
  • Consumers Trust Video Reviews
  • Powerful Decision-Making Factor
  • Video Testimonials Convert
  • Humanizes Your Brand
  • Drive Sales & New Leads